Utility companies' efforts to convert more of their customer to paperless billing have stalled. Here tips to get more to convert.
Published by: Gary Stringham on
We all have pay bills to pay. No one looks forward to it and it’s not a pleasant task at the best of times. But when the process is filled with friction and frustrations, the experience becomes even worse.
Published by: Gary Stringham on
Customers want to view and pay their bills online. They want to see their financial picture all at once, not in small pieces reported on each biller website.
Published by: Gary Stringham on
Shows how Cubby Paperless compares with FileThis which has been shut down. Also briefly discusses other similar companies.
Published by: Gary Stringham on
How long should you keep statements like bill payments and other transactions? The answer, of course, is, it depends.
Published by: Gary Stringham on
As consumers, we deal with dozens of logins. Though we readily agree to paperless relationships with many entities, managing this collection of digital information each month can be overwhelming.
Published by: Gary Stringham on
Companies around the world are eagerly promoting their paperless options, yet not all consumers are enthusiastic.
Published by: Gary Stringham on
Consistent cash flow is the lifeblood of every business. It can be quite a headache when customers delay or miss their payments, and it can happen a lot. According to a study by Pay Near Me, 51% of consumers confessed they paid at least one bill late in the last 12 months.
Published by: Gary Stringham on
Young customers struggle with remembering important details like due dates, minimum payment amounts, account numbers, or login credentials. Digital natives get their bills electronically, and yet, their experience is far from smooth.
Published by: Gary Stringham on
Moving customers to paperless communication has been a decades-long effort for businesses. Although more consumers opt out of paper every year, the adoption rate in many industries has been far below company expectations.
Published by: Gary Stringham on