Tag Results For: CX
Your Digital Documents: The Risks of Biller-Controlled Archives
Storage limitations or pre-set expiration dates lead to the deletion of online digital documents.
Published by: Gary Stringham on
Young People Struggle with Paperless Bills, Too
Young customers struggle with remembering important details like due dates, minimum payment amounts, account numbers, or login credentials. Digital natives get their bills electronically, and yet, their experience is far from smooth.
Published by: Gary Stringham on
Cubby Paperless Survey Reveals Industry-wide Challenges with End Consumers’ Paperless Bills
A March 2021 survey conducted by Cubby Paperless revealed why consumers are resistant to switching from paper to paperless bills, as well as the factors that would motivate them to switch.
Published by: Gary Stringham on
A Novel Service for Paperless Bills and Statements
I conducted a marketing survey using this video which describes Cubby's service without naming Cubby. After watching the video, 77% of the respondents reported that they would likely sign up for this free service. Contact Gary, gary@cubbypaperless.com , for more results from the survey.
Published by: Gary Stringham on
Pros and Cons of Paperless Billing Statements
LaToya Irby covers the pros and cons of paperless billing.
Published by: Gary Stringham on
Paperless Billing Is Cheaper than Paper. Right?
According to a study done by a Danish company Natur-Energi A/S, paperless billing may be more expensive than paper.
Published by: Gary Stringham on