Category Results For: Post
Who Are the Paperless Holdouts?
Three in four adults, across all generations, switched at least one bill to paperless in 2021, and paperless adoption rates are rising. Yet, such on-the-go convenience apparently does not “fit the bill” for everyone.
Published by: Gary Stringham on
Tips for Managing Your Paperless Life
As consumers, we deal with dozens of logins. Though we readily agree to paperless relationships with many entities, managing this collection of digital information each month can be overwhelming.
Published by: Gary Stringham on
Is it Time to Change Your Paperless Conversion Messaging?
Over the years, companies have used several strategies to persuade customers to switch from paper to electronic communication. But are these long-standing methods still effective, or is it time for a fresh approach?
Published by: Gary Stringham on
What’s Keeping You from Going Paperless?
Companies around the world are eagerly promoting their paperless options, yet not all consumers are enthusiastic.
Published by: Gary Stringham on
Improve Bill Delivery and Minimize Delinquency
Consistent cash flow is the lifeblood of every business. It can be quite a headache when customers delay or miss their payments, and it can happen a lot. According to a study by Pay Near Me, 51% of consumers confessed they paid at least one bill late in the last 12 months.
Published by: Gary Stringham on
Your Digital Documents: The Risks of Biller-Controlled Archives
Storage limitations or pre-set expiration dates lead to the deletion of online digital documents.
Published by: Gary Stringham on
Young People Struggle with Paperless Bills, Too
Young customers struggle with remembering important details like due dates, minimum payment amounts, account numbers, or login credentials. Digital natives get their bills electronically, and yet, their experience is far from smooth.
Published by: Gary Stringham on
Consumers Know the Truth About Paperless Billing
Environmental stewardship and concern about our hectic lives is commendable, but is that what going paperless is all about?
Published by: Gary Stringham on
Forgotten Passwords: A Deterrent to Paperless Billing?
Moving customers to paperless communication has been a decades-long effort for businesses. Although more consumers opt out of paper every year, the adoption rate in many industries has been far below company expectations.
Published by: Gary Stringham on
Tips for Businesses Sending Paperless Bills and Statements
Tips for companies to give their customers a better experience with their paperless bills and statements.
Published by: Gary Stringham on