Tag Results For: Paperless
Paperless Strategies for Communication Service Companies
Communication service companies that deliver phone or internet services are on the cutting edge of technology. Many of their customers, however, still want their bills to arrive in the U.S. Mail.
Published by: Gary Stringham on
Utility Companies: How to Switch Customers to Paperless Bills
Utility companies' efforts to convert more of their customer to paperless billing have stalled. Here tips to get more to convert.
Published by: Gary Stringham on
US Postal Rates Raised Again
Postal rates have gone up 33% in the past 3 years. This puts a strain on companies still sending paper bills and statements.
Published by: Gary Stringham on
Fraught with Friction – The Typical Digital Document Experience
We all have pay bills to pay. No one looks forward to it and it’s not a pleasant task at the best of times. But when the process is filled with friction and frustrations, the experience becomes even worse.
Published by: Gary Stringham on
We Have a Bill Portal - Why Do We Need Document Consolidation?
Customers want to view and pay their bills online. They want to see their financial picture all at once, not in small pieces reported on each biller website.
Published by: Gary Stringham on
Cubby Paperless vs. FileThis and Others
Shows how Cubby Paperless compares with FileThis which has been shut down. Also briefly discusses other similar companies.
Published by: Gary Stringham on
New White Paper: Exploring Customer Resistance to Paperless Delivery
Try as they might, companies have been unable to achieve the level of paperless customers they would like. Why is this?
Published by: Gary Stringham on
How Much Statement History Do You Need?
How long should you keep statements like bill payments and other transactions? The answer, of course, is, it depends.
Published by: Gary Stringham on
4 Ways to Make it Easy for Customers to Go Paperless
A significant group of consumers still refuse to make the switch from paper to e-bills. It’s time to consider some options to nudge them over the finish line.
Published by: Gary Stringham on
Top 3 Justifications for Paper Bill Delivery
Consumers who’ve transitioned from paper to electronic delivery benefit from convenience and from receiving timely and safe information access, not to mention a reduced carbon footprint.
Published by: Gary Stringham on