Tag Results For: Customer preference
Paperless Strategies for Communication Service Companies
Communication service companies that deliver phone or internet services are on the cutting edge of technology. Many of their customers, however, still want their bills to arrive in the U.S. Mail.
Published by: Gary Stringham on
Utility Companies: How to Switch Customers to Paperless Bills
Utility companies' efforts to convert more of their customer to paperless billing have stalled. Here tips to get more to convert.
Published by: Gary Stringham on
4 Ways to Make it Easy for Customers to Go Paperless
A significant group of consumers still refuse to make the switch from paper to e-bills. It’s time to consider some options to nudge them over the finish line.
Published by: Gary Stringham on
Top 3 Justifications for Paper Bill Delivery
Consumers who’ve transitioned from paper to electronic delivery benefit from convenience and from receiving timely and safe information access, not to mention a reduced carbon footprint.
Published by: Gary Stringham on
Forgotten Passwords: A Deterrent to Paperless Billing?
Moving customers to paperless communication has been a decades-long effort for businesses. Although more consumers opt out of paper every year, the adoption rate in many industries has been far below company expectations.
Published by: Gary Stringham on