Articles & Blogs
We Have a Bill Portal - Why Do We Need Document Consolidation?
Customers want to view and pay their bills online. They want to see their financial picture all at once, not in small pieces reported on each biller website.
Published by: Gary Stringham on
Management Tips for Paperless Document Users
Most of us are used to organizing and storing important papers. But digital bills and statements from 20 companies can quickly become a mess.
Published by: Gary Stringham on
Entice Your Customers to Check eBills and Statements
Consumers say they want a better digital experience with their bills and statements, featuring more personalized summary information. Survey showed the longing for personalized summaries rose to 74% from 61% in 2021.
Published by: Gary Stringham on
Cubby Paperless vs. FileThis and Others
Shows how Cubby Paperless compares with FileThis which has been shut down. Also briefly discusses other similar companies.
Published by: Gary Stringham on
Press Release: Cubby Paperless Announces New White Paper on Improving Experiences with Paperless Bills and Statements
The white paper details how its solution addresses the challenges companies face when converting customers to paperless bills and statements. Based on extensive research, Cubby Paperless has pinpointed the primary reasons for consumer reluctance and suggests a fresh approach to overcoming the resistance.
Published by: Gary Stringham on
New White Paper: Exploring Customer Resistance to Paperless Delivery
Try as they might, companies have been unable to achieve the level of paperless customers they would like. Why is this?
Published by: Gary Stringham on
How Much Statement History Do You Need?
How long should you keep statements like bill payments and other transactions? The answer, of course, is, it depends.
Published by: Gary Stringham on
4 Ways to Make it Easy for Customers to Go Paperless
A significant group of consumers still refuse to make the switch from paper to e-bills. It’s time to consider some options to nudge them over the finish line.
Published by: Gary Stringham on
Top 3 Justifications for Paper Bill Delivery
Consumers who’ve transitioned from paper to electronic delivery benefit from convenience and from receiving timely and safe information access, not to mention a reduced carbon footprint.
Published by: Gary Stringham on
Who Are the Paperless Holdouts?
Three in four adults, across all generations, switched at least one bill to paperless in 2021, and paperless adoption rates are rising. Yet, such on-the-go convenience apparently does not “fit the bill” for everyone.
Published by: Gary Stringham on